Fees are only a small part of the picture.
The cheapest lawyer might not be the best, nor will the most expensive lawyer guarantee a successful outcome. Strike the right balance with us.
Fees are only a small part of the picture.
Strike the right balance with us.
The cheapest lawyer might not be the best,
nor will the most expensive lawyer guarantee a successful outcome.
You have questions, we have answers.
Ever wondered how we work, charge, and deliver our superior services? We answer all here.
Can I have 1st time consultation with you?
However, we usually will not be giving actual legal advice or formulating any strategy until we are appointed as your lawyers – you certainly would not want to be relying on an advice that is half-baked, would you?
Usually the 1st consultation is only limited to 30 minutes but if you need more than that, we may charge an initial consultation fee.
How do you charge your fees?
• the time we need to spend
• the complexity of the matter
• whether we need to re-draft the whole document or merely just to review a current draft
• the number of lawyers who will be involved
• the number of documents we need to prepare
• the various resources that we need to gather in order to build a strong case for you
• whether we need to negotiate with the other side’s lawyers
• liaise with your company secretary, auditor, accountant, etc.
So you should give us as much detail as possible so that we can give you a more accurate fee proposal.
We offer completely transparent fixed pricing – no surprise bills, no hourly billing. When you engage us, rest assured that each piece of work will be personally handled by a partner, and he or she is usually assisted by an associate or a trainee lawyer.
All our fees are subject to 6% sales and service tax, disbursements such as printing, courier, despatch, telephone charges, stamping fee, filing fee, affirmation fee, etc.
Can you give me discount on your fees?
Retailers give out discount during sales seasons to encourage more sales and to clear their stocks, which are all standard and same, in terms of quality, packaging and ingredients (by this we don’t mean bad/inferior quality). Discount makes sense from a marketing and sales perspective, and they can achieve the economies of scale by doing so.
Professionals like us do not have sales seasons nor stocks to clear. Our works are not quite standard nor same for each case, unlike what many people may otherwise think. Unlike fast moving consumer goods, we are not in the business of selling template documents nor identical services. Each document or service is customised, crafted and provided on a one-to-one basis to our clients – giving each client more value than just something that is cut-and-paste/copied off from the Internet.
We do not believe in giving a high fee proposal and then slash the price by huge discount – just to make you feel good. We would rather give you a price at what it is worth based on our honest assessment of your matter after taking into consideration factors we mentioned earlier. Rather than providing an affordable service, we prefer to provide a more valuable and trustworthy service that delivers results, solutions and practical commercial guidance. How we make our clients feel good is by giving them good value in terms of high-quality work, deep expertise, personalised and attentive service.
What we do for you is not a purchase but an investment and there’s a difference. With a purchase, the value usually goes down over time. But with an investment, what you spend always justifies itself and ends up either saving you money in the long run or paying for itself month after month.
Think about it, if haggling for a few bucks off will make you happy, would you accept work that is of lesser quality?
Having said all, we would consider revising our fee proposal depending on the situation, for example, if our work involvement is much lesser than what we initially thought; or if it is to reward a long-term, loyal client for the great continuous support.
Why are you charging me so much for doing regular, standard work?
If there are standard contracts, it means just that – standard, and they don’t reflect the individual circumstance of every commercial arrangement. There is a great temptation to just take a sample from the Internet and use it without proper legal advice, which often results in the contract being vague, ambiguous and open to different interpretation. While we are not saying that we only offer highly bespoke service where we need to handcraft every document from scratch, more often than not, we still need to spend a considerable amount of time to edit, draft, customise and restructure the document for your specific situation, or do extensive legal research to build a strong submission, simply because no two deals are the same.
To give you some ideas:
• if it is a transaction-based document, we will be involved in negotiating and closing the deal with the counterpart, and that means many rounds of amendments and exchange of document back-and-forth until both sides agree on a final version;
• if it is a court case, we will need to do extensive case law research, argue in court, cross-examine witnesses, do submission and convince the judge to rule in your favour – and things can get pretty heat-up in and outside courtroom;
• if it is a policy-based document, we will need to be based in your office to understand how your business processes work to formulate the policy for you.
All these will take up substantial amount of time and effort (not to mention brain juice, experience and skill) on our end in order to deliver good quality work for you – and that is what you are paying for. We know our clients wouldn’t want us to just copy and paste something from the Internet and give it to them – no one should be doing that.
What are your billing terms?
Please note that there may be an interest charge at 8% per annum on our fees and disbursements for late payment.
I need the work done urgently. Can you prioritise my work first?
Will you keep everything I shared with you confidential?
With your secrets protected by law, you only have everything to gain by sharing everything you know with us. We can build a better case, or draft a contract that fits all your requirements.
Do you provide regular updates on my case?
Can I ask whether I stand a good chance of winning a case?
What is the engagement process like?
Can you start work immediately?
Ready to begin?Drop us your contact and we'll get back to you, including a FREE consultation on your organization's needs & requirements. Let us meet over coffee and we'll tailor a plan that suits your budget and scale.
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